Trained Outreach Coaches
Outreach CHW coordinators work with multidisciplinary care teams. They provide outreach to patients and links them to needed resources and support services. CHWs emphasize to patients the importance of followup with health care providers, and adherence to treatment plans. They can reduce hospitalizations by ensuring that patients follow up for routine maintenance care and reengagement with care teams. In this role CHWs serve as a critical linkage between the patient and the care team.
Trained Enrollment Coaches
Support qualified families with children: to complete required paperwork and provide supporting documents to enroll into Medicaid and CHIP. CHWs complete a certification training program in enrollment. In this role they recruit and support qualified families with children to enroll into Medicaid and CHIP.